Free templates

Opportunity Solution Tree Templates

Don’t start from a blank page. Each template is the Opportunity Solution Tree for a stage of company growth — validating a problem, finding product–market fit, building a growth engine, scaling — with the right outcome and the opportunities worth exploring, grounded in proven frameworks. Open one as a real, editable tree and make it yours.

Before you build — prove a real, painful problem exists for a specific segment. (The Mom Test, Customer Development.)

Outcome · Evidence a specific segment has a problem painful enough to act on
The sharpest-pain segment

Who feels this most acutely, and how often? Narrow to those who can’t ignore it.

The job and its triggers

What are they trying to get done — learned from their last real attempt, not a hypothetical?

Today’s alternatives and their cost

Tools, workarounds, spreadsheets, or nothing — what does the status quo cost them?

Proof it’s worth solving

Will they switch, pay, or pre-commit — signals beyond a polite “yes, I’d use that”?

Become a must-have for a focused segment — Sean Ellis’s 40% test, plus a flattening retention curve.

Outcome · ≥40% of qualified users would be “very disappointed” to lose you
Your high-expectation customer

Which narrow segment loves it most? Serve the demanding user first.

Deepen what fans love

Why can’t the “very disappointed” group live without you?

Convert the fence-sitters

What holds “somewhat disappointed” users back? Roughly half your effort goes here.

The retention signal

Do cohorts flatten, or decay toward zero? The truest test of fit.

Growth

Build a repeatable engine that compounds — a growth loop, not a funnel. (Balfour / Reforge, Casey Winters.)

Outcome · A repeatable growth loop — users who bring the next cohort
Your core growth loop

How does one cohort lead to the next — content, virality, sales, paid?

Activation to first value

What share of new users reach the “aha”, and how fast?

Retention as the foundation

Do cohorts flatten above your costs before you scale spend?

Unit economics that pay back

Does lifetime value beat acquisition cost on your main channels?

Scale

Grow the value of every customer — net revenue retention, balanced with continued acquisition.

Outcome · Grow the value of every customer — lift net revenue retention
Retention and churn

Where does value erode and customers leave — usage, price, a competitor?

Expansion revenue

Where can accounts grow — upsell, cross-sell, more seats?

Monetization

Does pricing and packaging match the value delivered?

Keep acquiring

Don’t let expansion crowd out new logos as you scale.

A metric map, not a discovery tree: your North Star broken into the levers you can move.

North Star · The one number that captures the value you deliver
Acquisition

Which channels and steps bring qualified new users in?

Activation — reaching first value

What share of new users hit first value, and how fast?

Retention — coming back over time

Who keeps coming back, and which cohorts decay?

Monetization & expansion

Where does usage turn into revenue — and where do accounts contract?

Getting started

An empty outcome with a few opportunity placeholders — the prompts show what each level is for.

Outcome · Your measurable outcome — a behaviour change, not a feature
An unmet need you heard in research

Phrase it as the customer’s problem, in their words.

A second customer need

Another distinct need that, if solved, would move the outcome.

A third customer need

Keep mapping the opportunity space before jumping to solutions.

Not sure which stage? Most teams are mostly in one — pick where you are now. Outcomify creates it as a real, editable tree; adapt the outcome, keep the opportunities your own research supports, and add your solutions from there.

How to use a template

A head start, not a substitute for research

  • Pick the stage you’re in and swap in your own measurable outcome at the root.
  • Keep only the opportunities your customer research actually supports, and add the ones it surfaces.
  • Now add a few solutions per opportunity, then let evidence — not the template — decide which to test.

Frequently Asked Questions

Common questions about Opportunity Solution Tree templates

Start from a template, build something real

Outcomify gives you a living Opportunity Solution Tree — pick the stage you’re in, swap in your outcome, and let evidence and Canopy take it from there.